Twenty review

Twenty

Open-source CRM for modern teams

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CRM, Pipeline & Enablement Sales CRM Lightweight / outbound CRM Pipeline & deal management Internal notes Lead scoring & routing

What is Twenty?

Twenty helps teams manage contacts, deals, follow-ups, and pipeline work in one place. It is useful when sales activity needs to be tracked clearly instead of scattered across spreadsheets, inboxes, and notes. This review covers where Twenty fits, what to check before using it, and which alternatives may be worth comparing. The main buying question is not whether the tool has many features, but whether it matches your team size, process, and existing stack.

Who is Twenty for?

Twenty is best for startups, smbs, freelancers that need open-source crm for modern teams. It fits teams that want a dedicated platform instead of managing the same work manually across spreadsheets, inboxes, and disconnected tools.

Startups

SMBs

Freelancers

Twenty key features

Open-source CRM with modern contact and company management

Custom objects and fields for flexible sales workflows

Kanban views for opportunities, tasks, and customer records

Self-hosting option for teams that want control over their data

Twenty FAQ

What is Twenty used for?

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Does Twenty have a free trial or free plan?

How much does Twenty cost?

What are the best Twenty alternatives?

Twenty alternatives

UserGems

The AI command center for outbound and ABM For teams looking to scale outbound and ABM, UserGems is an AI command center that captures live buying signals like role changes, tech stack shifts, and contact-level intent spikes. While Captain Data handles general-purpose data automation, UserGems uses a custom AI model built on your own sales history to score accounts and contacts automatically. This ensures your team acts on high-value opportunities at the optimal time. UserGems automates list building and personalized outreach, surfaces insights directly in your CRM, and offers a money-back guarantee tied to pipeline impact. It’s a powerful addition for teams wanting to turn signals into revenue.

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CRM, Pipeline & Enablement

From: From $3000/month

✗ Free trial

Key features

Open-source CRM with modern contact and company management

Custom objects and fields for flexible sales workflows

Kanban views for opportunities, tasks, and customer records

Self-hosting option for teams that want control over their data

Key features

Open-source CRM with modern contact and company management

Custom objects and fields for flexible sales workflows