UserGems is a signal-based pipeline generation platform built around one core insight: roughly 40% of people change jobs every year, and companies miss most of those sales opportunities. It tracks when past champions, customers and key contacts move to new companies, then creates enriched leads in your CRM so your team can re-engage warm relationships at the right moment.
Beyond job changes, the platform covers 21+ native signals including contact-level intent, website visits, tech stack shifts, hiring, funding, M&A and closed-lost context. Its AI agent Gem-E scores accounts against your ICP and drafts personalised first-touch outreach. Note that Gem-E drafts the outreach but actual sending requires a connected engagement platform like Outreach or Salesloft, so it complements rather than replaces your sending stack. It integrates natively with Salesforce and HubSpot.
Mid-market and enterprise B2B teams with an established customer base worth tracking. If you have hundreds of past champions and closed-won contacts in your CRM, the job change signal alone can pay for it. Too expensive and too dependent on existing relationship data for early-stage teams.
